Emergency Contacts

Below is a list of the major help and support lines and the types of information they provide.

2024 Office Closure Contacts

Experiencing an Emergency?
Call 9-1-1

Call Public Safety after calling 9-1-1. They ensure you feel safe and supported. Phone: 604-982-9938.

Police non-emergency (if the incident happened earlier or there is a suspicious activity, such as a suspicious vehicle, person, nuisance, disturbance, break-in, or property damage)

West Vancouver: 604-925-7300
North Vancouver: 604-985-1311
Squamish Valley: 604-892-6100

If you want to report anonymously, please call Crime Stoppers at 1-800-222-8477 or leave a tip online at solvecrime.ca.

Impaired driving

Local Police Non-Emergency: If there is an immediate safety risk and a need for police intervention, call 9-1-1. If the incident happened earlier, call your local non-emergency police for investigation.

Community Safety Team (CST): CST liaises with appropriate departments.

Speeding

Local Police Non-Emergency: Unless there is an immediate safety risk, call your local non-emergency police for chronic speeding complaints and ongoing issues.

Community Safety Team (CST): CST promotes speed watch education and awareness at critical locations (e.g., around daycares, schools, Elders centres, youth centres, staff offices, etc.). CST undertakes joint initiatives with local police.

Vehicle accidents

Local Police Non-Emergency: If there is an injury or significant property damage, call 9-1-1. For less severe motor vehicle accidents, report to ICBC.

Community Safety Team (CST): CST assists with traffic control on a needs basis.

Traffic control

Community Safety Team (CST): CST controls traffic at community events (e.g., parades) and/or special occasions (e.g., diversion).

Parking

Community Safety Team (CST): CST informs about being on private property. CST monitors parking conditions in communities. CST educates where people can and cannot park. Regarding long-term parking (e.g., derelict or uninsured vehicles), CST liaises with appropriate departments (e.g., Community Operations) and/or external services.

Break and entry to property

Local Police Non-Emergency: If there is an immediate safety risk and there is a need for police intervention, call 9-1-1. If the event has already happened, call your local non-emergency police for investigation.

Community Safety Team (CST): CST liaises with local police and/or IFNU. CST educates and raises awareness on how to prevent future incidents.

Damage to property (e.g., breaking windows, broken fence, etc.)

Local Police Non-Emergency: If the crime is in progress and there is a need for police intervention, call 9-1-1. If the event has already happened, call your local non-emergency police for investigation.

Community Safety Team (CST): CST liaises with local police and/or IFNU. CST liaises with appropriate departments (e.g., Community Operations). CST educates and raises awareness on how to prevent future incidents.

Theft / robbery

Local Police Non-Emergency: If the crime is in progress and there is a need for police intervention, call 9-1-1. If the event has already happened, call your local non-emergency police for investigation.

Community Safety Team (CST): CST liaises with local police and/or IFNU. CST educates and raises awareness on how to prevent future incidents.

Graffiti and vandalism

Local Police Non-Emergency: If the act of graffiti or vandalism is taking place, call 9-1-1. If the event has already happened, call your local non-emergency police for investigation.

Community Safety Team (CST): CST liaises with local police and/or IFNU. If there are no risk or danger, CST reports to the appropriate department (e.g., Community Operations) to take action.

Home and Infrastructure Repairs

When on-reserve homes are affected by flooding, fires, heat, or electrical issues and when infrastructure issues occur (eg. streetlights not working, report potholes).

North Shore

Squamish Valley

Hiy̓ám̓ Housing managed buildings

  • Building Manager Russel Joseph: 236-668-7665
  • Property Manager Terra Scott: 604-655-6535

Authorized dumping (e.g., soil), abandoned property (e.g., mattress)

Community Safety Team (CST): CST liaises with local police and/or IFNU. CST reports incidents to appropriate departments (e.g., Community Operations) to take action. CST raises awareness and educates about impact on quality of life and harm to lands and waters.

Hazardous waste

Local Police Non-Emergency: If there is an immediate safety risk, call 9-1-1 for police. If the incident or event has already happened, call local police to report and for investigation.

Community Safety Team (CST): If there are no risks or danger present, CST reports to the appropriate department (e.g., Community Operations or Rights and Title) to take action. CST raises awareness and educates about safety, quality of life, and harm to lands and waters.

Unwanted individuals on property

Local Police Non-Emergency: If there is an individual in a residential dwelling and their presence is not wanted call 9-1-1.

Community Safety Team (CST): CST liaises with local police and/or IFNU. CST reports incidents to the appropriate department (e.g., Lands Department).

Driving into community/walking/biking/hiking/camping/tent encampments/solicitation

Local Police Non-Emergency: If there is suspicious activity, person and/or vehicle taking place, call 9-1-1 for Police to intervene. If the incident or event has already happened, call local police to report and for investigation.

Community Safety Team (CST): Along the lines of our Speed Watch initiative, CST educates and raises awareness that they are on private property and the need for compliance. When needed, CST liaises with appropriate departments (e.g., Community Operations) for clean-up supports.

Drug trafficking or suspicious activity

Local Police Non-Emergency: If there is an immediate safety risk and a need for police intervention, call 9-1-1. Drug trafficking investigations are conducted by the police. Community is strongly encouraged to report suspicious activity to local police.

Community Safety Team (CST): CST liaises with local police and/or IFNU. CST liaises with appropriate departments (e.g., Yúustway Health and Wellness) and/or external services providers. If you want to report anonymously, please call Crime Stoppers at 1-800-222-8477 or leave a tip online at solvecrime.ca.

Animal control

Local Police Non-Emergency: If there is an immediate safety risk and a need for intervention, call 9-1-1.

Community Safety Team (CST): CST liaises with appropriate departments (e.g., Community Operations) to take action. Call 604-980-8655 or email communityoperations@squamish.net to report dogs running or other animal concerns. Note: The current Squamish Nation bylaw needs updating so CST can issue violation tickets.

Noise and disturbance

Local Police Non-Emergency: If there is an immediate safety risk and a need for intervention, call 9-1-1. For investigation, call your local non-emergency police.

Community Safety Team (CST): CST liaises with local police and/or IFNU. CST educates and raises awareness of the Nation’s Noise and Disturbance Bylaw and its impact. Note: The current Squamish Nation bylaw needs updating so CST can issue violation tickets.

Fireworks ban

Local Police Non-Emergency: If there is an immediate safety risk and a need for intervention, call 9-1-1.

Community Safety Team (CST): CST can issue violation tickets.

Threatening physical violence or assault, physical assault, fighting, harassment, screaming, verbal fighting

Local Police Non-Emergency: If there is an immediate safety risk and a need for police intervention, call 9-1-1. For non-emergencies requiring police assistance, call your local police.

Community Safety Team (CST): CST liaises with local police and/or IFNU. CST liaises with appropriate departments or external service providers.

Domestic violence

Local Police Non-Emergency: If there is an immediate safety risk and a need for police intervention, call 9-1-1. For non-emergencies, call your local police.

Community Safety Team (CST): CST provides information on available Nation resources (e.g., Ayás Méṅmen Child & Family Services). If you want to report anonymously, call Crime Stoppers at 1-800-222-8477 or leave a tip online at solvecrime.ca.

Sexual harassment/assault

Local Police Non-Emergency: If there is an immediate safety risk and a need for police intervention, call 9-1-1. For non-emergencies, call your local police.

Community Safety Team (CST): CST provides information on available Nation resources (e.g., Ayás Méṅmen Child & Family Services). If you want to report anonymously, call Crime Stoppers at 1-800-222-8477 or leave a tip online at solvecrime.ca.

Elders abuse, self-neglect, neglect

Local Police Non-Emergency: If there is an immediate safety risk, call 9-1-1. For non-emergencies, call your local police. If you want to report anonymously, call Crime Stoppers at 1-800-222-8477 or leave a tip online at solvecrime.ca.

Community Safety Team (CST): CST liaises with local police and/or IFNU. CST liaises with appropriate departments (e.g., Yúustway Health and Wellness) or external service providers (e.g., VCH React Program).

Firearms (safety and negligible discharge)

Local Police Non-Emergency: If your concern is urgent or life-threatening, call 9-1-1 or your local police.

Community Safety Team (CST): CST liaises with local police and/or IFNU.

Preparedness for shelter, food, utilities, or hospital supports

Local Police Non-Emergency: If there is an immediate safety risk, call 9-1-1. For non-emergencies, call your local police.

Community Safety Team (CST): CST educates and raises awareness on how to plan for emergencies. CST supports Emergency Planning and Response Unit with delivery of services and supplies and any other necessary actions. CST liaises with appropriate departments (e.g., Member Services) or external service providers.

When Squamish People need emergency shelter, food, utilities, or hospital supports.

During office hours (Monday to Friday, 8:30 am – 4:30 pm)

After hours contact Joe Kwan

S7ílhen Food Pantry

  • 604-971-1140

During wildfires, house fires, floods, extreme heat, etc.

Local Police Non-Emergency: If there is an immediate safety risk, call 9-1-1. For non-emergencies, call your local police.

Community Safety Team (CST): CST informs the community about evacuation needs. For situations like wildfires, landslides, or extreme heat, contact 604-418-3509 or 604-374-2687 or email emergencyresponse@squamish.net. CST supports Emergency Planning and Response Unit with services and supplies. CST liaises with appropriate departments or external service providers (e.g., VCH React Program).

Evacuation Response

When Squamish People are evacuated due to wildfires, house fires, floods, extreme heat, etc.

During office hours (Monday to Friday, 8:30 am – 4:30 pm)

  • 604-982-9938

After hours contact David Harrison

  • 604-374-2687

Register for Voyent Alert! to receive emergency alerts by text message, phone call, email, or mobile app notifications.

Encounters or Concerns

Local Police Non-Emergency: If there is an immediate safety risk, call 9-1-1. For non-emergencies, call your local police.

Community Safety Team (CST): CST reports incidents to appropriate departments (e.g., Rights and Title) or BC Conservation Officer Service. If no immediate risk, CST educates the community on safety and environmental impact.

Poachers and Polluters

Fisheries incident or Bylaw 16 violation

Poaching, wildlife, wildfire, target shooting, or polluting incidents

Fisheries, wildlife, or environmental protection laws violations can also be reported to the 24/7 Report All Poachers and Polluters (RAPP) hotline: 1-877-952-7277 or online

Salmon-related violations should be reported to Fisheries and Oceans Canada (DFO): 1-800-465-4336

Health, Wellness, and Family Supports

When Squamish People need support with children, youth, or family incidents.

During office hours (Monday to Friday, 8:30 am – 4:30 pm)

After hours contact the Ministry of Children & Family Development intake line

  • 604-660-4927

If it is an emergency, call 9-1-1 or the Help Line for Children at 604-310-1234

Children & Youth

North Vancouver Family Support (Monday to Friday, 8:30 am – 4:30 pm): 604-985-4111

Squamish Valley Family Support (Monday to Friday, 8:30 am – 4:30 pm): 604-362-8902

Autumn Juanicotena-Heal, Team Leader Youth Services: 604-396-1721

Gloria Sun, Team Leader Youth Services: 236-788-0615

Native Youth Crisis Hotline (24/7): 1-877-209-1266